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Everything you need to know about our products, shipping, returns and more.
We process all orders within 1-2 business days. Standard shipping takes 3-7 business days depending on location.
We take great care in crafting each piece. However, if you receive a damaged or incorrect product, please contact us within 48 hours of delivery with an unboxing video. We will happily initiate an exchange or provide a replacement. Due to hygiene reasons, we do not accept returns for "change of mind" or sizing issues after the product has been used.
Absolutely! Once your Zarriyah jewelry leaves our warehouse, we will send you a tracking ID through mail or contact number. You can use that link to monitor your package's journey until it reaches your doorstep.
Yes! Our earrings are crafted with a special protective layer that prevents oxidation, which is the main cause of jewelry turning black. With proper care, they are designed to maintain their shine much longer than standard artificial jewelry.